The Information Technology - Hardware (IT-H) program provides students with the knowledge and skills to excel in an information-based society.

The program places emphasis on training individuals to design, install, and maintain computers within computer networks and systems. It provides a strong knowledge base of networking, internet connectivity, and network administration, which allows students to function effectively with new, industry-leading technologies. When combined with work experience, this skill set prepares graduates for an exciting career in Information Technology systems.


Upon successful completion of the Information Technology –Hardware (IT-H) Diploma program, students will be able to:

  1. Apply the knowledge and skills required for the design and implementation of hardware infrastructure related to Information Technology. 
  2. Interpret and effectively apply industry procedures and policies to information systems hardware duties.
  3. Demonstrate skills that complement and support technical training.
  4. Demonstrate positive attitudes and behaviours that will enable them to become successful in the industry.

Career Opportunities

As organizations grow increasingly more complex, IT personnel are in high demand. Able to be employed in private sector, public sector and not-for-profit organizations, those trained in IT provide an important strategic component to an organization’s success.

Employment roles range from those in specialized areas such as IT hardware systems analysts and network and systems administration to generalist roles such as IT hardware industry partners. IT jobs in the field of hardware and network and system administration offer the IT professionals the opportunity to contribute to an organization’s culture, business strategy, and the overall engagement of its employees.

The following is a list of the positions that graduates may occupy after successful completion of the two-year Diploma in Information Technology – Hardware:

  • Computer Service Technician
  • Hardware Technical Support Analyst
  • Computer Help Desk Supervisor
  • Technical Support Supervisor
  • Help Desk Technician
  • User Support Technician
  • Hardware Installation Technician
  • Systems Support Representative
  • Electronic Service Technician Apprentice
  • Electronic Products Field Service Technician
  • Electronic Service Technician Supervisor

Request for more information

We are excited you are interested in joining CNA-Q's School of Information Technology! You can request for more information or contact below for general inquires:

School of Information Technology

4495 2067

Entrance requirements

  1. High school graduation certificate with the following:
    AverageMinimum 60%
    English Language (Grade 12 level)Minimum 60%
    Academic Mathematics (Grade 12 level)
    Minimum 60% 
    Three additional courses at the Grade 12 level
  2. The required score on the Oxford Online Placement Test (OOPT) and Academic Math Placement (AMP) test. Students who present a valid IELTS Academic Test Report Form received within two years, with an overall band 5.0, and no individual skill band below 4.5, are exempt from taking the OOPT. For score requirements on other internationally recognized tests, such as the TOEFL, contact the Admissions & Registration Department.
Note: Applicants who do not meet the entrance requirements, and are 19 years of age or older, may be considered on an individual basis under the Mature Student Clause. See the Academic Calendar (Admissions Section – Mature Student Requirements, page 15).

Language proficiency Requirements

    1. An overall score of 65 or greater   on the Oxford Online Placement Test  (OOPT) or a passing score from another approved internationally recognized English language test, as validated by the Admissions & Registration Department.
    2. A valid IELTS Academic Test Report Form with an overall band of 5.0 with no individual band score (reading, writing, speaking, listening) below 4.5. 
    3. Successful completion of FL1090, a language development course. 


For those wishing to pursue a baccalaureate degree, articulation agreements are in place that makes it possible for College advanced diploma graduates to attend universities in other countries. A variety of options are available.

A current list of post-secondary institutions offering admission and transfer credit to CNA-Q graduates who meet the entrance requirements is available from the Admissions & Registration Department or the Career Counselling and Resource Centre.