This 3 hour CPD activity will focus on techniques for building trust and the importance of establishing trust within a health care setting.

Target audience:

All health care practitioners interested in building trust and improving communication.

Educational objectives include:

  • Defining trust
  • The impact of consistency, compassion, communication, and competence on trust building
  • The importance of establishing and maintaining trust with patients within a healthcare environment
  • Techniques for building trust in professional relationships