Continuing Education

Banking & Financial Studies

Anti-Money Laundering

Date: Sunday, February 3, 2008 OR Wednesday, April 9, 2008 OR Sunday, June 22, 2008
Schedule: 8:30 am - 3:30 pm
Course Cost: 300 QR
Text Cost: No Text Required

This course is designed to provide participants with current information about the best practices in Anti-Money Laundering (AML) and Combating the Financing of Terrorism (CFT). Participants will gain an understanding of the AML and CFT regulations in the State of Qatar, as well as the preventive measures which financial institutions can use to prevent and detect Money Laundering and the Financing of Terrorism. This course will provide participants with knowledge about the organizations which are setting the standards for AML & CFT on a global basis. Participants will be familiarized with recent Money Laundering techniques, through case study examples.

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Banking Operations II (BK1101)

Date: January 20 - April 15, 2008
Schedule: Sundays & Tuesdays, 5:30 - 8:30 pm
Prerequisite: BK1100
Course Cost: 2500 QR
Text Cost: 165 QR (approximate)

This course is designed to familiarize students with the main principles and guidelines which characterize the banking industry and then to provide them with a basic understanding of, and hands-on exposure to, the operations and transactions conducted in a bank setting. Students will be introduced to the financial products and services offered at local banks. This course will also emphasize the importance of team work, discipline and sound work ethics, and students will be evaluated on their class participation, punctuality and team work and overall attitude.

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Bank Products and Operations

Date: March 16 - 19, 2008
Schedule: Sunday - Wednesday, 8:30 am - 3:30 pm
Course Cost: 1200 QR
Text Cost: No Text Required

This course provides a good foundation for bank products and operations with a comprehensive survey of retail banking products and operations. Designed for recently appointed staff, the program deals with not only the ‘what' and ‘how' but also the ‘whys' of banking products and operations.

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Branch Marketing & Sales Plans

Date: March 2 - 5, 2008
Schedule: Sunday - Wednesday, 8:30 am - 3:30 pm
Course Cost: 1200 QR
Text Cost: No Text Required

This is a unique course specifically focused on marketing and sales from the perspective of a branch. Participants will be able to gain insights on marketing and sales while being involved in developing a branch marketing and sales plan.

This is a highly interactive and practical course offered in a workshop style. If more than one participant from the same branch attends, there is a good possibility of the participants returning with a draft plan for the branch.

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Consumer Lending

Date: April 6 - 15, 2008
Schedule: Sundays - Tuesdays, 5:30 - 8:30 pm
Course Cost: 900 QR
Text Cost: No Text Required

This course examines different types of credit with a focus on consumer loans, credit cards and lines of credit, residential mortgages, pros and cons of credit, personal financial statement analysis, what factors to consider when making the decision to lend and other components of credit.

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Customer Service Skills for Front Line Staff

Date: March 30 - April 2, 2008
Schedule: Sunday - Wednesday, 8:30 am - 3:30 pm
Course Cost: 1200 QR
Text Cost: No Text Required

This interesting and interactive course enables participants to understand and develop world class customer service skills. The focus is on equipping front line staff working in banks and financial institutions to become exceptional customer service providers.

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Documentary Credits Introduction

Date: March 3 - 26, 2008
Schedule: Mondays & Wednesdays, 5:30 - 8:30 pm OR
Date: June 16 - 19, 2008
Schedule: Monday - Thursday, 8:30 am - 3:30 pm
Course Cost: 1200 QR
Text Cost: No Text Required

This course is designed to introduce participants to letters of credit (LC) and other documentary credits commonly used in international trade transactions. Participants will learn what an LC is, the types of LCs available, collections and other international documentary payment methods and the international rules that govern their operation. They will also become familiar with the primary governing bodies regulating documentary credits, the effect of the common shipping terms and conditions and the roles, responsibilities and risks assumed by all parties to documentary credits.

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Documentary Credits UCP 600

Date: February 10 - 18, 2008
Schedule: Sunday & Monday, 5:30 - 8:30 pm OR
Date: May 4 - 5, 2008
Schedule: Sunday & Monday, 8:30 am - 3:30 pm
Course Cost: 600 QR
Text Cost: No Text Required

This course is designed to identify the major changes and improvements of UCP600 (global implementation July 1, 2007) in comparison with UCP500. To assist banking and commercial sector participants in their preparation and ongoing management of business development, risk management and operation improvements.

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Improving Time and Productivity Effectiveness

Date: May 25 - 27, 2008
Schedule: Sunday - Tuesday, 8:30 am - 3:30 pm
Course Cost: 900 QR
Text Cost: No Text Required

This course helps participants to improve time & productivity effectiveness by better controlling information overload. Significant research studies reveal that today's knowledge workers and leaders suffer from work and information overload. The negative impact of information overload can be seen in reduced productivity, stress related problems and an imbalance in work and personal life. This interdependent relationship between information overload and time and productivity effectiveness provides an opportunity to improve professional effectiveness in the workplace.

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Marketing for Banking (MR2480)

Date: January 13 - April 15, 2008
Schedule: Sundays 3:30 - 6:30 pm and Tuesdays 3:30 - 5:30 pm
Course Cost: 2500 QR
Text Cost: 335 QR

This course is an introduction to the concept of marketing. Students will learn the principles of modern marketing including marketing information systems, marketing research, consumer behaviour and marketing mix strategies. Focus will directed toward services marketing particularly as it pertains to the retail banking environment. Students will learn to appreciate the differences between the marketing of physical products and intangible services. The course will also outline the basic concepts of professional selling with an overview of the selling environment.

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Marketing Card Products

Date: April 27 - 30, 2008
Schedule: Sunday - Wednesday, 8:30 am - 3:30 pm
Course Cost: 1200 QR
Text Cost: No Text Required

We are witnessing today a payment system revolution with credit, debit and smart cards slowly taking over the role of cash and cheques. This course provides a wide breadth of knowledge of card marketing principles and insights across the key fundamental areas of the card business. Designed for staff working in the card business area, this program is an area where all bank employees need to broaden their knowledge and skills.

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Presentation Skills

Date: May 11 - 20, 2008
Schedule: Sunday - Tuesday, 5:30 - 8:30 pm
Course Cost: 900 QR
Text Cost: No Text Required

A highly interactive workshop designed to build comfort and fluency when making individual or group presentations. Apart from key insights on making effective presentations, participants get several opportunities to practice these skills in a safe and non-threatening environment. This is a useful workshop for anyone required to make individual or group presentations, or for anybody interested in doing so.

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Project Management

Date: April 13 - 16, 2008
Schedule: Sunday - Wednesday, 8:30 am - 3:30 pm
Course Cost: 1200 QR
Text Cost: No Text Required

This workshop/course is for people who wish to gain a basic understanding of what project management entails, become familiar with formal project management techniques and terminology and how project methodology can help their organization's projects be more successful (meet goals on time and within budget without sacrificing quality).

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Satisfying Internal Customers

Date: February 24 - 26, 2008
Schedule: Sunday - Tuesday, 8:30 am - 3:30 pm
Course Cost: 900 QR
Text Cost: No Text Required

Most service organizations strive for exceptional customer service. Internal customer service is important to every employee of any organization from upper management to front line employees. Participants will learn practical ways to service and treat coworkers as customers, resulting in improved teamwork, better working relationships and productivity gains, ultimately leading to benefits for the external customer.

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Selling Bank Products

Date: February 10 - 13, 2008
Schedule: Sunday - Wednesday, 8:30 am - 3:30 pm
Course Cost: 1200 QR
Text Cost: No Text Required

The competitive environment of banking institutions calls for bankers who are proactive in identifying customer needs and matching their products to those needs. This course offers insights into the fundamentals of selling bank products and building lasting and profitable relationships between customers and the financial institution.