The Teaching and Learning Centre (TLC) was created in 2006 to provide leadership, mentoring, resources, services and development programs to support CNA-Q instructional staff in their teaching practice. TLC assists instructors in developing effective and innovative teaching approaches and focuses on ensuring that relevant, challenging and collaborative teaching and learning opportunities are available to instructors. We do this by: (1) offering individual, departmental, and college-wide advice and assistance; (2) organizing, facilitating, and delivering seminars and practical workshops (general and customized); (3) providing timely and useful reference and resource materials; (4) and modelling best practices in teaching. Specifically, we: